Broker Guidelines

Guidelines for Findoc (XTS)

Findoc Broker: An Overview

Findoc Group, established in 2012, is a financial services provider offering a wide range of investment and trading solutions. As a full-service broker, Findoc enables clients to trade in equity, derivatives, commodities, and currency markets across major stock exchanges like NSE, BSE, and MCX. The firm also provides mutual fund investments, insurance services, and wealth management solutions. Known for its customer-centric approach, Findoc emphasizes personalized advisory services and advanced trading platforms to cater to the diverse needs of retail and institutional investors. With its focus on technology-driven solutions and financial literacy initiatives, Findoc aims to simplify the investment process and empower its clients to achieve their financial goals.

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What you will need to add Findoc (XTS) account in Cirrus

  • You need to have a Cirrus Account. If you don't have one, follow the LINK.

• You need to have an active Demat account in Findoc. If you don’t have an account, create an account on Findoc. Make sure to activate F&O on your account.

• Go to https://xts.myfindoc.com/#!/app and sign in to your account using appropriate Login ID and Password.

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• Create a New App: Click the create new app button as per given image below

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• Enter the required fields of data into it after clicking on create new

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• Once created app, copy the API key and API Secret for further use.

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• Then, we should paste them into Cirrus Page.

FAQs for Findoc (XTS)

1. How can I get help or open a support ticket?

Contact their Customer Care via [email protected] or call +91 98032 51000 during business hours.

2. Who is the Compliance Officer?

You can reach the Compliance Officer, Mr. Mayur Jain, at [email protected] or call +91 78143 02858.

3. How can I escalate an unresolved complaint?

If your concern isn’t resolved, you can elevate it to SEBI via SCORES or to the relevant exchange (e.g., MCX), referencing your Findoc service ticket number.

4. Who is the CEO and how can I contact them?

Mr. Nitin Shahi (CEO) is reachable at [email protected] or +91 97818 48000.

5. Are technical issues supported?

Yes, technical concerns (such as login, fund transfers, or platform errors) can be directed to [email protected] or the technical support helpline +91 89683 05650.