Broker Guidelines
Guidelines for Paytm
Paytm Money: An Overview
Paytm Money is a digital investment platform offering mutual funds, stock trading, NPS, and more with a simple interface and competitive pricing. It’s regulated by SEBI and backed by the Paytm brand.
Info
- Account Opening Link: https://www.paytmmoney.com/open-demat-trading-account
- Trading Terminal: https://login.paytmmoney.com/
- API Portal: https://developer.paytmmoney.com/
- Customer Support: https://www.paytmmoney.com/contact-us
- API Charges: Free
What you will need to add Paytm account in Cirrus
- You need to have a Cirrus Account. If you don't have one, follow the LINK.
• You need an active Demat account with Paytm Money and F&O activated.
To activate API, follow these steps:
• Go to https://developer.paytmmoney.com/ and click Sign In.

• Log in using your registered mobile or email and password.

• Click “Create New App” (max 5 apps).

• Select Trading API and Interactive Data API, then proceed.

• Enter App Name, paste Redirect URL: https://cirrus.trade/add-broker-account/paytm-money, add description, then Create.

• Copy API Key & Secret from dashboard and paste into Cirrus setup.

FAQs for Paytm
1. Is the Paytm Money app safe?
Yes, the Paytm Money app is safe to use. It employs advanced security measures like data encryption and secure servers to protect user information and transactions.
2. How does Paytm Money work?
Paytm Money allows users to invest in mutual funds, stocks, and NPS. Users can open an account online, fund it, and start investing through the app.
3. Can I withdraw money from Paytm Money?
Yes, you can withdraw money by selling your investments. The funds are transferred back to your linked bank account.
4. Is Paytm Money chargeable?
Paytm Money offers zero brokerage on equity delivery. It charges minimal fees for intraday and F&O trades and has charges for services like Demat account AMC.
5. How can I refund my money from Paytm?
You can request a refund by contacting Paytm customer care through their helpline or by raising a dispute in the app.
6. How can I directly talk to Paytm customer care?
You can call the Paytm Money customer care number listed on their official website or within the app.
7. Is Paytm Money customer care 24x7?
No, Paytm Money customer care is available during business hours. Support is provided through the app, email, or phone.
8. Where can I complain about Paytm?
You can file complaints through the Paytm app, customer support, or by calling their customer care number.
9. Is Paytm better than Generic Broker?
Paytm Money is ideal for beginners due to its simplicity, while Generic Broker may suit experienced traders who need advanced tools.
10. Is Paytm Money good for trading?
Yes, it's a good choice for beginners and casual traders due to its ease of use and affordable pricing.
11. Which platform is better than Generic Broker?
Platforms like Paytm Money and Groww offer user-friendly interfaces and low fees, while Generic Broker is suited for active traders with advanced needs.
12. Can I switch from Paytm Money to Generic Broker?
Yes, you can close your Paytm Money account and open a new one with Generic Broker, making sure to transfer your investments appropriately.
13. Is Groww better or Paytm Money?
Both are beginner-friendly, but Paytm Money offers stock trading, giving it a broader investment scope. Choose based on your investment needs.
14. Is Paytm Money app real or fake?
The Paytm Money app is real and regulated by SEBI, offering genuine financial services.
15. Which is better, ET Money or Paytm Money?
ET Money is better for mutual funds and financial planning, while Paytm Money supports a broader range including stocks, making it better for trading.